Why Trauma-Informed Care Matters

What is Trauma informed care?
Trauma informed care is a framework for healthcare delivery that recognizes the impact of trauma on peoples lives. This framework applies universal precautions to every human that comes into contact with our practice in order to decrease re-traumatization and encourages resources for those who do disclose traumas.

Why I hold trauma informed care as one of the most important parts of medicine that I practice

Seeking primary care services can feel deeply personal. Everyone brings their own life experiences, health history, and values into these visits. Trauma-informed care means that we approach care with awareness, compassion, and respect—recognizing that past experiences can influence how people feel in medical settings. We understand that trust is built over time.

Our Approach to Trauma-Informed Primary Care

We are committed to listening, learning, and adjusting our care to better meet individual needs. Trauma-informed care is not about asking people to share their trauma. It is about creating care experiences that feel respectful, collaborative, and grounded in compassion. Many people have experienced trauma related to healthcare, relationships, pregnancy, fertility, sexual health, or life stressors. These experiences may shape how we feel about exams, procedures, conversations, or decision-making. Trauma-informed care allows us to slow down, listen carefully, and respond with sensitivity.

Our goal is to provide care that feels safe, supportive, and empowering.

What We Commit to in Our Care

In our primary care, we prioritize:

Safety and comfort
We work to create a space where people feel physically and emotionally safe. We explain what will happen during visits, ask permission before exams or procedures, and respect personal boundaries.

Clear and honest communication
We believe people deserve clear information about their health and options. We welcome questions and encourage open conversation.

Choice and autonomy
We honor individual goals, values, and preferences. Whether discussing diabetes treatment, contraception, or general health, we support informed choices without pressure or judgment.

Respect and dignity
We approach every visit with respect. Concerns are taken seriously, and care is never rushed or dismissive.

Collaboration and trust
We see care as a partnership. Decisions are made together, and we adapt care to what feels right for each person.

Dr Amy Tressan, MD